Last updated: September 7, 2026
DoctorShop is operated by Judith Road Enterprise Corp., a Canadian corporation. This notice explains how we collect, use and disclose personal information when you visit doctorshop.ca, make a purchase, contact us or otherwise interact with our store.
Information we collect
Depending on how you use the store, we may collect contact and delivery details, account information, order and transaction details, messages you send us, and technical information such as device, browser, IP address, cookie and site-usage data. Payment information is handled by Shopify and the payment providers available at checkout; DoctorShop does not receive your full payment-card number.
How we use information
We use personal information to operate the store, process and deliver orders, provide customer support, prevent fraud and misuse, maintain security, comply with legal obligations, improve the shopping experience, and send marketing messages where you have consented or where otherwise permitted by law.
When information is shared
We may disclose information to service providers that help us run the store, including Shopify, payment processors, delivery providers, technology and analytics providers, professional advisers and authorities where required. We share only what is reasonably needed for the relevant service or obligation. These providers may process information outside your province or outside Canada, where different laws may apply.
Cookies, analytics and marketing
Shopify and connected store services may use cookies and similar technologies for essential store functions, preferences, security, performance and analytics. If you subscribe to the newsletter, we use the email address you provide to send store updates and offers; you can unsubscribe using the link in a message. Browser and cookie controls may affect some store features.
Retention and safeguards
We retain information for as long as reasonably necessary for the purposes described here, including order records, legal obligations, dispute handling and fraud prevention. We use reasonable administrative, technical and organizational safeguards, but no internet transmission or storage system can be guaranteed completely secure.
Your choices and requests
Subject to applicable law, you may ask to access or correct personal information we hold about you, withdraw consent where consent is the basis for processing, or ask questions about our privacy practices. We may need to verify your identity and may retain information where legally required.
Contact
Email privacy questions or requests to hello@doctorshop.ca, or write to DoctorShop, operated by Judith Road Enterprise Corp., 250 Consumers Rd, Unit 616, North York, ON M2J 4V6, Canada. Visit doctorshop.ca.
We may update this notice as the store, its services or legal requirements change. The date above identifies the latest version presented on this storefront.